Publication Date: March 01, 1995 A problem facing managers in the 1990s is how to exercise adequate control in organizations that demand flexibility, innovation, and creativity. How do senior managers protect their companies from control failures when employees are encouraged to redefine how they do their jobs? Today's managers must permit employees to initiate process improvements and new ways of responding to customers' needs--but in a controlled way. Fortunately, the tools to reconcile the conflict between creativity and control are at hand: Belief systems communicate core values and inspire all participants to commit to the organization's purpose. Lego Island 2 Download Free Pc.

Boundary systems establish rules and identify pitfalls. Diagnostic control systems allow managers to ensure that employees are meeting goals efficiently and effectively. And interactive control systems enable top-level managers to focus on strategic uncertainties. When you place your first order on HBR.org and enter your credit card information and shipping address, 'Speed-Pay' ordering is enabled.

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